Training/Skills Development Administrator at TB HIV Care (2022-03 – Present)
Currently: Case Officer (East London Amatole District)
- Capture details of clients on ART for less than one year and newly initiated patients on ART on the CMM excel spreadsheet, and plot all due appointments.
- Capture clients with high viral loads, pediatric clients, preArt clients and pregnant women.
- Phone clients and conducts daily linkage to a CHW or any appropriate community person for those who missed their appointment; pay a visit to clients who missed their appointments, patients who are not virally suppressed, and patients needing additional care.
- Issue routine reminders according to the schedule of appointments by sending SMS reminders.
- Responding to messages from clients and crafting an appropriate and professional response.
- Refer patients for enrolment in support groups according to the patient's preference.
- Assist with the coordination of training
- Maintain a database of training
- Submit training authorizations requests to Training Manager after District Manager's review and Approval.
- Support other THC teams and activities across the region.
- Order goods and services - obtain quotes from service providers and load to the Fraxion system for authorization and payment.
- Complete and update the Fraxion goods procurements tracker.
- Type up documents, collate and distribute when required in a proficient and professional manner.
- Ensure a filing system is in place and efficiently maintained.
- Manage Office petty cash.
- Screening of phone calls, redirecting calls and taking messages.
- Equipment management.
- Ensure that meeting rooms and boardroom booking calendar is being used to book venues and manage conflicts as and where necessary.
- Ensure that a staff register is available daily for all site-based staff.
- Asset management & maintenance.
- General Administration.
- Ensure outgoing mail is prepared for posting, courier collection and incoming mail is collected on a daily basis.
- Any other ad hoc administrative duties.
- Template creation
- Keeping records of assets given to all staff
- Making sure all assets are acknowledged by the responsible party.
- Making follow ups on vehicle checklists/inspection sheets, logs on logbooks are filled in on time & properly, checked and submitted to the relevant department.
- Doing and submitting Recruitment requisitions.
- Assist in documentation to submit to the HR department eg. Leave forms, appointment documents that are required from the successful candidates (scanning & e-mailing them)
- Sourcing of quotes from possible supplies that are on database.
- Provide procurement department with quotes from the suppliers when required.
- Sign acknowledgement of goods and confirm deliveries.
- Use Fraxion as required -: Travel bookings, purchasing, booking conferencing and other required duties following the procedures required.
- Preparing petty cash recon an submitting asrequired every week.
- Managing petty cash card (When I was acting Office Administrator for HTS).
- Ensure that the reception door is closed at all times.
- Ensure that all site staff access the office securely and only opens the door for visitors, deliveries and/or security reasons.
Data Capturer at WITS RHI (2021-04 – 2022-02)
- Receive patient data from Clinicians for data capturing.
- Identify missing data, inconsistencies and errors and follow-up or report on missing data or errors.
- Capture confidential information, compare data entered with source document and make necessary corrections to information entered.
- Distribute data and reports to relevant team members.
- Photocopying
- Filling
- Faxing
- Scanning
- Stationery orders
- Copier maintenance
- Archiving
- Perform data cleaning.
- Perform regular data backups.
- Data check-ups for duplicates and reporting to relevant personnel.
- Take ownership and accountability for tasks and demonstrates effective self-management.
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
- Maintain a positive attitude and respond openly to feedback, take ownership for driving own career development.
Receptionist at Itec Wildcoast (2018-02 – 2020-09)
- Welcoming on-site guest, determining nature of business, announcing to the appropriate personnel.
- Answering incoming telephone calls, determining of callers, logging calls for the job needing to be done or forwarding to appropriate personnel or department.
- Taking and delivering messages or transferring calls. Handling clerical duties, answering questions about organization/company.
- Receiving and forwarding incoming faxes, Receives, sorts and distribute mails, support special projects requirements as assigned and doing other relevant duties as assigned.
Student Support Administrator at National Student Financial Aid Scheme (NSFAS) (2017-07 – 2018-01)
- Provide a range of integrated information, advice and guidance services which support students.
- Provide first line information and advice to assist students and visitors.
- Dealing with routine personal and telephone enquiries from students and members of the public.
- Processing applications for NSFAS to ensure that eligibility criteria are met and evidence is kept in accordance with requirements.
- Capturing and submitting online applications, recording every application according to submissions.
- Report on my attendance.
- Ensure that attendance registers are signed and I keep record of every walk in, Keep manual and computerized records up to date.
- Undertake a range of administrative duties including maintaining filling and photocopies to support the office.
