Naseema Najam

I have strong analytical and organization skills with experience in demand forecasting and stock management. I am detail-orientated, proactive and confident in my ability to negotiate effectively and manage supplier relationships. My experience has strengthened my understanding of procurement process, cost control and lead time management.

Lylax Serta Bedding

(2025-02 - 2026-04)

Production Planner - Dynamic Bedding

(2021-01 - 2024-10)

• Create a weekly Production schedule based on orders
• Communicate the plan clearly to all stakeholders.
• Ensure raw materials and capacity are available as per the plan.
• Ordering of raw material timeously and follow up with suppliers
• Monitor progress and adjust the plan to address any delays
• Monitor the plan vs actual production.

Merchandise Planner - Tapestry Brands

(2018-09 - 2020-11)

Seeking new challenges and opportunities for growth

• Forecasting of products / SKU
• Stock replenishment & re-ordering
• Monitoring of stock across the brand and categories
• Identify overstock situation and work with the Buyer
• Liaising and building relationship with the store staff and suppliers
• Monitor promoted lines and margin
• Analysis of discontinued / phased out lines weekly
• Managing the staff and ensuring everyone is working at optimum level.

Merchandise Planner - Dial a Bed

(2009-08 - 2018-08)

Seeking new challenges and opportunities for growth

• Forecasting of products / SKU
• Stock replenishment & re-ordering
• Monitoring of stock across the brand and categories
• Identify overstock situation and work with the Buyer
• Liaising and building relationship with the store staff and suppliers
• Monitor promoted lines and margin
• Analysis of discontinued / phased out lines weekly
• Managing the staff and ensuring everyone is working at optimum level.

Merchandise Co-ordinator - Ellerines Holding - Electrical DPT

(2009-01 - 2009-08)

Company closed.

• Processing orders
• Update system in respect of spivs and store promotions
• Ensure effective stock control.
• Follow-up on orders
• Monitor discontinued stock
• Assist with preparing reports (month end sales 80/20 Principal)
• Analyse sales trends and stock availability

Merch Assist - Ellerines Holding - Geen and Richards

(2008-10 - 2008-12)

Merch Assist - Ellerines Holding - Beares

(2006-12 - 2008-10)

Team Leader - Relyant Retail Call Centre

(2002-09 - 2006-11)

I was initially employed as a Customer Care Consultant to manage customer complaints and resolve them timeously.

• To oversee the smooth running of the Call Centre
• To take responsibility for the high level of complaints referred to by staff.
• Recruiting of Call Centre Agents.
• Assessing and coaching staff.
• Compiling of weekly and monthly reports.

Senior Certificate - Daleview Secondary School