Customer service professional with a strong background in technical support and problem-solving skills
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Customer service professional with a strong background in technical support and problem-solving skills. Adept at quickly assessing client needs, troubleshooting issues, and communicating resolutions in a clear, empathetic manner. Proficient in following company policy and independent task management. Eager to join collaborative team and further develop my abilities to exceed customer expectations
Internship - 3Sixtyhealth
(2024-01 - 2025-01)
Call centre urgent - 3SixtyHealth
(2025-03 - 2026-04)
Higher certificate - Education - University of South Africa (2022)
Bachelor - Education - University of South Africa