Administrative Officer at Amantambo Construction (2024-11 – 2025-10)
- Managed daily office operations, filing, correspondence, and workflow coordination.
- Prepared construction documents including quotes, invoices, contracts, permits, and compliance files.
- Supported project managers with scheduling, reporting, and meeting coordination.
- Coordinated procurement including supplier quotes, purchase orders, and delivery tracking.
- Maintained SHE files and assisted with inductions and compliance documentation.
- Facilitated communication between office, sites, suppliers, and clients.
- Processed attendance registers, timesheets, leave forms, and onboarding documentation.
- Coordinated travel, transport, and fleet administration.
- Updated project databases and tracking systems.
- Assisted with budgeting, petty cash, and expense management.
Data Capturer at Aurum Institute (2023-09 – 2024-09)
- Captured and verified high-volume clinical data with strict accuracy.
- Ensured TB-related data was updated and submitted on time.
- Tracked patient linkage referrals.
- Performed data quality checks and resolved discrepancies.
- Prepared reports and supported audit readiness.
- Maintained confidentiality in line with POPIA.
Client Liaison Officer / Digital Consultant at Standard Bank (2018-10 – 2023-07)
- Migrated clients to digital platforms improving efficiency.
- Provided first-contact query resolution.
- Conducted daily CCTV checks ensuring compliance.
- Monitored ATM downtime and escalated issues.
- Managed reception and customer flow.
- Educated customers on products, digital banking, and fraud prevention.
- Logged customer interactions into CRM.
- Supported audits, reporting, and compliance.
- Assisted branch management with admin and document control.
Customer Service Consultant at Standard Bank (2017-07 – 2018-09)
- Performed teller transactions with zero discrepancies.
- Managed ATM custody, replenishment, and balancing.
- Assisted customers with enquiries and product information.
- Ensured compliance with fraud-prevention procedures.
- Completed daily reconciliation and cash management.
Frontline Transactions at Standard Bank (2015-05 – 2017-06)
- Delivered accurate teller services.
- Completed ATM balancing and reconciliation.
- Assisted customers with profile updates and account services.
- Supported branch operations and documentation.
- Adhered to internal risk controls.
Bank Scanning & Teller at Standard Bank (2014-05 – 2015-04)
- Scanned and indexed high-volume documents.
- Completed teller transactions.
- Ensured scanned records met accuracy standards.
- Supported customer admin tasks.
Sales Assistant at A & D Spitz (2011-10 – 2011-12)
- Provided excellent customer service and supported customers with product selection.
- Met daily and monthly sales targets and promoted store products.
- Handled cash and POS transactions accurately with zero variances.
- Assisted with stock control, daily/weekly stock counts, and maintaining product availability.
- Ensured professional store presentation and correct display of footwear.
- Built positive customer relationships to encourage repeat business.
- Worked as part of a team and supported store operations during busy periods.
Administrator at Engweni Caterers (2011-02 – 2011-09)
- Managed filing, deposits, and bookkeeping support.
- Coordinated stock orders and suppliers.
- Handled reception and office admin.
