Nerisa Hamid
Client services team leader
Talent
Verulam, eThekwini Metropolitan MunicipalityMember since May 27, 2024
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About
I am a self motivated individual,I have 2 kids in high school.I am a driven individual and would love to earn big.
Experience
In my role as a team leader in customer service, I've overseen a team of agents, ensuring they provide exceptional service to customers. I've implemented strategies to improve efficiency, resolve issues, and enhance overall customer satisfaction. Additionally, I've mentored team members, provided training, and fostered a positive work environment conducive to productivity and growth.
Education
Banking qualification
Strategic management
FAIS Short term insurance
RE
