Client Service Team Leader
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Been in the insurance and health administration industry for over 15 years. Passionate about customer service delivering great service to clients and service provider. Great knowledge of customer service inbound and outbound service. Good communication skills(written and verba). Computer literate. Good plannin, organizing, co-ordinating and managing skills.
Currently a Team Leader managing a headcount of six 6 people in the Managed Care space doing admin work and day-to-day activities in an efficient and professional manner, ensuring all team targets are met, and acting as a point of escalation as required
Facilitation Training (ETDP-SETA) 2022, INSETA Short Course
Emerging Leadership Programme 2019, INSETA Short course
Industrial and Organisational Psychology Programme 2017, UNISA
National Diploma in Business Management 2001, Oval International College
Matric 1997, Fezeka Senior Secondary
