Ngazibini Spencer

IT Helpdesk

Talent

Port Elizabeth, Nelson Mandela Bay Metropolitan Municipality100 ZAR/hourMember since March 24, 2025

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software developer computer technician technical support

About

I work as a computer technician and software developer, having nearly two years of experience in delivering technical support to business professionals. I am skilled at combining my computer abilities, customer service experience, and relevant education to exceed technical, business, and customer expectations. I am proficient in diagnosing and resolving issues while reducing stress for clients. I possess professional certification from Cisco, as well as another one from Nelson Mandela University

Experience

Nutun CX Sales Agent Duration : 03/02/2025 - 31/01/2026 Identify and contact potential customers: Use calls, emails, and in-person meetings to generate leads Present products and services: Demonstrate product features and benefits to customers Negotiate: Negotiate pricing with suppliers and vendors Build relationships: Maintain good relationships with existing clients and promote new offerings Provide after-sales support: Visit customers to perform maintenance or place replenishment orders Meet sales targets: Create sales targets and work to meet them individually and as a team Report on sales results: Report on sales results to supervisors.

Ntlavukaz Primary School Education Assistant - IT Duration : 03/04/2023 - 30/09/2023 Troubleshot and resolved issues with printers,mobile devices and laptops. Provided technical support to educators, including assistance with connecting printers and typical tasks.

TCM (Technology Corporate Management) Junior Customer Engineer Duration : 27/02/2022 - 27/05/2022 Provided remote support for various technical issues. Performed software installations, activations and updates. Conducted hardware repairs and upgrades. Set up and congured virtual machines. Installed and activated operating systems. Managed data migration process. Facilitated VoIP calls for seamless communication.

The Greater Kokstad Municipality (GKM) Help Desk Trainee Duration : 15/06/2019 - 14/09/2019 Assisted users with recovering forgotten passwords and usernames. Logged tickets using Lansweeper for ecient issue tracking. Adhered to municipal procedures for purchasing, conguring and installing softwares.