Nicole Adams

I am a responsible, trustworthy and would highly appreciate the opportunity to be afforded to me in gaining employment within your organisation. With that said my determination in making a success is only one of my strengths.

Credit controller/Debt collector at LEXMED DEBT MANAGEMENT (2013-11 – Present)

• Negotiate repayment plans
• Maintaining admin duties
• Collecting on overdue accounts
• Listing debtors on ITC
• Sending updated statement
• Bureau trace
• Handle questions or complaints
• Working independently and within a team
• Inbound and outbound calls agent
• Develop effective repayment plans
• Microsoft word, Excel, Email
• Drafting reports
• Data capturing
• Compiling monthly report
• Getting debtors credit worthy

Credit controller/Debt collector at Vericred Collections (2011-01 – 2013-12)

• Inbound and outbound calls to customers
• Collect delinquent accounts
• Perform effectively on an independent basis and within a team environment
• Arrange suitable payment plans for debtors
• Getting debtors credit worthy

Grade 12 – Forest Heights High (2007)

Diploma in Human resource management – Northlink