Data Quality Analyst - Appen
(2025-08 - 2026-06)
- Improved transcription quality by reviewing word error rate for technical audio.
- Strengthened AI model performance by analysing linguistic nuances and formatting discrepancies.
- Optimised language model results by maintaining accuracy under tight project deadlines.
- Monitored quality control procedures to ensure compliance with industry standards and regulations.
- Oversaw all process checks to ensure that they were done properly and at the correct frequency.
- Analysed test results, documenting findings and making recommendations for corrective actions.
Volunteer - Addiction Rehab
(2025-01 - 2025-07)
- Offered guidance on lifestyle changes to support recovery, including nutrition and exercise.
- Developed prevention and intervention programmes with a community-specific approach.
Nursing Student - Mediclinic
(2023-09 - 2023-11)
- Managed crisis interventions, employing de-escalation techniques to maintain a safe environment.
- Applied knowledge of mental health legislation to safeguard patients' rights and welfare.
- Conducted risk assessments to identify potential safety concerns and implemented preventative measures.
- Utilised therapeutic communication techniques to build rapport and trust with patients.
Nursing Student - Mediclinic
(2022-01 - 2023-09)
- Provided high-quality patient care, including washing, dressing, and assisting with personal hygiene to maintain dignity.
- Monitored vital signs, such as blood pressure and temperature, and reported significant changes to nursing staff.
- Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
- Observed symptoms to monitor unusual changes requiring medical attention.
- Maintained accurate patient records, documenting care given and observations made for healthcare team reference.
- Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
- Preserved patients' privacy, dignity and safety during work activities to maintain patient trust.
