VIP Lifestyle Travel Consultant at First National Bank – Signet (2022 – Present)
- All flight requirements (Quoted, Booked and Confirmed on Galileo Powered by Travelport and TMC)
- Communication with clients on CRM and Communix
- Issuing tickets on AK and HK sectors
- Re-issuing & Issue in exchange tickets (Manually and using Rapid Reprice)
- Revalidating Tickets
- Saving EMD's
- Dealing with suppliers (Quotations, rooming lists, Dietary requirements, confirming accommodation, Surprise and Delight)
- Transport to transfer ultra-high net worth clients from point to point (Quotations & Confirmations)
- Drawing up itineraries and vouchers
- Applying for refunds through GDS to queue to ticketing department
- ADHOC duties
Flight Specialist at XL Bundu Bashers Travel (2016 – 2022)
- All flight requirements (Quoted, Booked and Confirmed on Galileo Powered by Travelport)
- Assisting consultants with all group flight requests, quotations, issuing of group tickets on most airlines (Domestic, regional and international carriers)
- Issuing tickets on AK and HK sectors
- Re-issuing & Issue in exchange tickets (Manually and using Rapid Reprice)
- Revalidating Tickets
- Issuing EMD's
- Dealing with accommodation establishments (Quotations, rooming lists, Dietary requirements, confirming accommodation)
- Transport to transfer group from point to point (Quotations & Itineraries)
- Drawing up itineraries and vouchers
- Invoicing (Deposit Invoice, Final Invoice and VAT invoice)
- Allocating payments on BSP link (Fortnightly and Monthly)
- Applying for refunds through BSP link and the GDS
- Co-ordinating sport fixtures
- ADHOC duties
- Receptionist duties
Travel Professional at XL Howick Travel (2017 – 2022)
- Consulting and advising
- Assisting individual clients with all travel requirements (Flights, Accommodation, activities, car hire, transfers, land and sea)
- All flight requirements (Quoted, Booked and Confirmed on Galileo Powered by Travelport)
- Re-issue & issue in exchange tickets (Manual and using Rapid Reprice)
- Applying for refunds through the GDS and BSP link
- Personalised itineraries
- C-ordinating packages for clients
- Assisting and applying for visas
- Invoicing using QuickTrav (Pro-forma invoices, final invoices and credit notes, setting up new client profiles)
- Receptionist duties
- ADHOC duties
Clerical Assistant at Sunrise Deep Flushers
3 Years (Part time)
- General Administration
- Filing
- Income Tax
- Receptionist Duties
- Invoicing and Receipting
- Quotations
- Tenders
- Correspondence