Nkosazana_ Onnie

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Call centre Agent at 121 BPO Client Services (2021-01 – 2022-02)

• Dealt with both inbound and outbound calls.
• Dealt with both international and domestic customers.

Customer Service at WNS GLOBAL SERVICES (2023-08 – 2023-11)

• Inbound Calls.
• Dealt with UK international customers.

Customer Service at TTEC (2025-09 – 2026-04)

• Dealt with inbound calls.
• Dealt with USA international customers.

Matric – Ngqwala Senior Secondary school (2019)