Nobuhle Mnguni

To secure a front office where my strong customer service skills, attention o details and hospitality experience can enhance guest experience and operational efficiency.

Front office/Receptionist - Ezemvelo KZN Wildlife uMkuze Game Reserve (Mantuma Resort)

(2017-06 - 2017-12)

• Manage Domestic And International Reservation, Ensuring Accurate Booking Details.
• Provide Exceptional Guests Services, Handling Queries and Complaints Via Phone, Emails and in person Interactions.
• Assisted with Administrative tasks including cash Handling at the curio shop and maintaining Office Records.
• Supported Daily operations, ensuring smooth front office functionality.

Bachelor's Degree - Tourism - University of Zululand (2019)

Matric - Bhekikusasa High School (2013)