Logistics/Operations Controller at MyGas Pty Ltd (Present)
Manage and control inventory within warehouse(s) regional branches (Cape Town, East London, & Port Elizabeth) as well implement logistics strategies and ensure that the appropriate organizing and supply chain procedures are in place at these 3 branches. Monitor and ensure Health and safety regulations are adhered to.
- Scheduling drivers' daily deliveries / collections, coordinating routes, liaising with drivers on the road.
- Managing regional and inter-branch stock transfers, procurement and logistics
- Regional and local route planning & scheduling
- Procurement of Bulk CO2 & LPG
- Making sure all data capturing of cylinders delivered/collected are done on a daily basis.
- Checking delivery notes and calculating drivers' incentives.
- Monitor operational costs (Maintenance/Fuel) and present data on a fleet report monthly basis.
- Monitoring and managing vehicle GPS tracking system and the keeping track of all drivers at all times.
- Ensure that all backup equipment is stored, packaged, and handled according to the current National Logistics Standard and relevant policy.
- Continually ensure that all health and safety requirements within the warehouse or store environment are not only met but also adhered to
- Ensure compliance to all security measurements and regulations within environment is upheld and maintained by self and others
- Ensuring that all files are up to date incorporating license validation, completed training for example Dangerous Goods, PDP, and Forklift etc.
- Keeping record of all hazardous certificates for drivers and vehicles.
- Manage vehicle maintenance/servicing records of all vehicles.
- Ensuring that all training needs are met for drivers including inductions, re-training etc
- Managing the company process following accidents and incidents including the completion of relevant systems
- Ensuring all depot daily checks are completed and recorded including trucks and trailers
- Ensuring that the Loading and offloading of delivery vehicles are done in a timeous manner
- Liaising with sales reps on a daily basis regarding customer deliveries
- Oversee barcoding.
- Forecast supply and demand to prevent overstocking and running out-of-stock
- Procurement related duties (E.g. Liaising with suppliers with regards to orders & generating Purchase orders)
- Receive and check delivered stock and goods.
- Perform and monitor regular stock counts at all branches.
- Responsible for all SHEQ requirements
- Responsible for the upkeep of the infrastructure and facilities at the Cape Town site, as well as making sure quality system (ISO 9001:2015) and safety (ISO 18001:2015) standards are adhered to
Customer Service/Internal Sales Consultant at MyGas Pty Ltd (2020-03 – 2021-05)
- Documenting customer interactions and ensure records are accurate & updated
- Administer all customer orders, providing appropriate consultation to clients on all products and services
- Manage and resolve customer issues effectively.
- Develop and maintain effective relationships with customers in Free state, Western Cape & Northern Cape
- Generate sales reports
- Conduct customer surveys
- Managing drivers for customer deliveries
- Invoicing & daily route planning
- Stock control & regional stock transfers
- General Office Admin
- Health & safety compliance
- Manage Vehicles
- PPE & related SHEQ Inspections
- Ensure all relevant licensing is updated
- Ensure all monthly reports are updated and sent to Head Office
- Manage leave & overtime forms
- Administer Covid screening & Administer Alcohol breathalyzer testing on all machine operating staff.
Sales Co-Ordinator at DLK Agencies (2014-03 – 2020-03)
- Sourcing trimmings for The Foschini Group Cape Town
- Preparing all correspondence on Directors behalf
- Data Capture and all office admin
- Fax & internet communications
- Managing & responding to all company emails
- Front desk management and customer care
- Stock control and inventory
- Co-coordinating with courier companies
- Double checking orders processed by junior staff.
- Generating Purchase Orders
- Account application for credit with suppliers
- Receipting of credit notes & invoices from suppliers
- Creating Bills against PO's created and Invoices received
- Management of cash invoices from suppliers
- Receipting statements from suppliers (Monthly)
- Creating creditors list, Payments to suppliers
- Allocation of Supplier discounts
- Creditors reconciliation
- Monthend Procedures
- Generating Quotes & Invoices
- Update/ load payments in Cash Book (Pastel)
- Follow-up on remittance advise with clients for payments received
- Allocating payments against invoices
- Sending statements to clients (Monthly)
Front Office / Marketing Administrator at Blue Rock Cable Waterski (2009-09 – 2013-10)
- Data Capture and all office admin
- Fax and internet communications
- Hostess
- Advertising and running promotions
- Front desk management and customer care
- Management of ProShop and analysis of sales & monthly reports
