Nokulunga Makhathini

Motivated and reliable Contact Centre Management student with a National Senior Certificate, Call Centre Certificate and practical administration experience. Skilled in assisting customers and students, handling enquiries, supporting registration processes and communicating clearly. A quick learner who works well in a team and is eager to contribute to an organisation while developing professional experience.

Volunteer Administrator - Eastway Apartment

(2025-01 - 2025-06)

• Assisted student with accommodation registration processes.
• Responding to student enquiries and assisted with resolving queries.
• Helping student access and log in to their profile.
• Assist student with biometric registration.
• Provided general administrative support to students.

Call Centre Certificate - Excel Training Institution (2026)

National Senior Certificate - Emfundweni High school (2021)