Contact Centre Manager
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I am enthusiastic, self-motivated, and a hard worker. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative.
I am able to work well under pressure and adhere to strict deadlines. My organizational skills and willingness to learn new responsibilities and take on new challenges in various tasks are my key points to being successful in my occupation. Given the opportunity, I will prove to be a great asset to your company.
Communication • Problem Solving • Leadership • Time Management • Creativity • Visual Story Telling • Marketing Strategy • ROI Calculations Optimisation • Data Analysis • Contact Centre Metrics (Multi-Channel Optimisation) • AI-ChatBot • Branding
University of Natal LLB Law (only completed 2nd year due to finance)
Mountview Secondary School Matriculated with exemption with merit
