Nokuphiwa
Front Desk Receptionist
Talent
DurbanMember since April 19, 2026
Telephone etiquetteFace to face interactionsExcellent customer serviceAndroid/iOSWebRTCMockup
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Telephone etiquetteFace to face interactionsExcellent customer serviceAndroid/iOSWebRTC
About
I have worked for different companies, where I have obtained experience in customer service, a front desk receptionist. Working individually and as well as in a team.
Experience
Customer Service Agent at MTN Group SA (2014-01 – 2016-12)
- Determining requirements by working with customers
- Troubleshooting, clarifying issues, researching alternatives
- Maintaining call center database by entering information
Customer Care Agent at Vodacom SA (2017-01 – 2017-12)
Handling day to day customer services, taking calls and walk-ins. Unfortunately Vodacom company canceled the working agreement with the recruiter.
- Handling day to day customer services
- Taking calls and walk-ins
Customer Service Agent at Tiso Blackstar Group (2018-01 – 2020-12)
- Client interactions via email and calls
- Updating client details on database for ongoing subscriptions
Customer Service Assistant at Clicks Group SA (2021-01 – 2023-12)
- Floor assistant
- Cash office administrator
- Wellness department
- Cosmetics department
Receptionist at NULIFE Medical Inc (2024-01 – Present)
- Handling day to day running of the practice
- Booking for patients
- Administration
- Placing orders, handling visitors and arranging meetings
Education
Matriculation – Vryheid Comprehensive Secondary School (2001-01 – 2005-12)
Skills
Front Desk Receptionist
