Sinethemba Mkhize

Greeted and welcomed visitors in a friendly and professional manner, ensuring an excellent first impression of the company. Managed a multi-line phone system, directing calls efficiently to appropriate departments in a timely fashion. Handled incoming and outgoing correspondence, including emails and packages, ensuring prompt distribution and response.

Receptionist - Premier Hotels and Resorts Cutty Sark - Scottburgh

(2017-10 - 2019-12)

• Greeted and welcomed visitors in a friendly and professional manner, ensuring an excellent first impression of the company.
• Managed a multi-line phone system, directing calls efficiently to appropriate departments in a timely fashion.
• Handled incoming and outgoing correspondence, including emails and packages, ensuring prompt distribution and response.
• Organised and maintained appointment schedules for staff, coordinating meetings and managing reception area calendars.

Linen Keeper - Southern Sun Elangeni and Maharani - Durban

(2016-12 - 2017-02)

• Managed the inventory of linens, ensuring a continuous supply to meet daily operational demands in a hospitality environment.
• Organised the collection, sorting, and distribution of clean linens to various departments, maintaining efficiency and timely delivery.
• Worked closely with housekeeping and laundry staff to coordinate linen stock levels and optimise workflow.

Training receptionist - Protea hotels by Marriott karridene Beach - uMgababa

(2016-03 - 2016-05)

• Developed training materials and manuals tailored to receptionist duties, enhancing onboarding efficiency for new staff.
• Coordinated with management to schedule and deliver training sessions during low-traffic periods to minimise disruption.

Training receptionist - Premier hotels and resort Pinetown - Pinetown

(2015-11 - 2016-02)

• Assisted in training new reception staff by demonstrating effective visitor greeting techniques and professional communication skills.
• Provided hands-on guidance in managing appointment schedules and coordinating meetings, ensuring smooth front-desk operations.

Food and beverage trainee - Garden court - Durban, Durban

(2016-09 - 2016-12)

• Assisted in the preparation and presentation of food and beverages to ensure high-quality service standards were maintained.
• Maintained cleanliness and organisation of dining and service areas, adhering strictly to health and safety regulations.
• Collaborated with the kitchen and service team to ensure smooth and timely delivery of meals and beverages.

Au pair - Au pair in America - America

(2021-03 - 2023-01)

• Provided attentive childcare by organising educational and recreational activities tailored to children's needs and interests.
• Prepared nutritious meals and snacks, ensuring adherence to any dietary restrictions and promoting healthy eating habits.
• Communicated regularly with host family to report on children's progress, behaviour, and any concerns.

Hotel Operations - International Hotel School, Durban (2019-02 - 2020-08)