Nokuphiwa Mthembu

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Reliable with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Talented with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.

Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Office Caretaker and Assistant - FTTX and Energy Warehouse

(2022-07)

• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
• Developed and maintained filing systems to facilitate easy access to information.
• Developed and implemented strategies to streamline office operations.
• Created and distributed agendas for meetings and conference calls as part of meeting preparation.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Excellent communication skills, both verbal and written.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
• Conducted thorough inspections of offices to report damages and maintenance issues.
• Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
• Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
• Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
• Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
• Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.

Receptionist - Doves Croaker Morgan

(2017-09 - 2017-12)

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained confidentiality of information regarding clients and company.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Facilitator - Melusi Training and Development

(2017-02 - 2017-08)

• Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
• Brought in projects on-time and under-budget by effectively handling routine and complex issues.
• Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating environment.
• Enhanced branding strategies by orchestrating customer events and program rollouts.
• Collected data on program efficacy through data analysis and implemented solutions for improvement.
• Delivered upbeat and interesting presentations to promote customer impulse buying and enhance loyalty.

Agent / Customer service - CCI

(2024-05 - 2025-02)

• Inbound and outbound calls
• Insurance sale - closing the sale
• Research programm

Bachelor of Education - Education - University of South Africa

High School Diploma - Myeka Secondary School (2013-11)