Nomasibulele Dyofile
Housekeeping Supervisor
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About
Dedicated and energetic Housekeeping Supervisor with 10 years experience at 5-star Pepper club hotel &Spa.proven track record leading teams,maintaing high cleanliness standards,and ensuring guest satisfaction. Strong leader who works well under pressure and motivates staff to exceed targets.
Experience
Housekeeping Supervisor - Pepper club hotel and spar
(2016-11 - 2026-03)
Supervised teamvof housekeepers/room attendance daily,delegating duties and checking rooms standards. Conducted room inspections to maintain 5-star cleanliness and gust satisfaction scores.trained new staff on cleaning procedures,safety,and customer service. Managed room sctock,cleaning materials,and reported maintenance issues. Handled guest complaints professionally and resolved issues quickly.
