Nomsa Masondo

Proactive, goal driven and customer oriented Sales and Retail professional with +years of experience within the retail and insurance sector. Collaborates with customers to identify their needs, create customized solutions, overcome objections and close sales. Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful customer relationships.

Seeking an opportunity for further career advancement in a challenging position that fully utilises my skillset.

Sales Representative at NHB Administrators (2015-10 – Present)

• Coordinator of the team, prepare and deliver appropriate presentations on product/ services, compiling and maintaining a list of prospective and current customers for use as a sale leads
• Meeting and exceeding sales goals
• Talking with customers on the floor or phone
• Merchandising or rotating product according to company guidelines
• Displaying and demonstrating product, emphasizing on features that closes sales
• Sadtu membership and data update/ capturing
• Customer service

Teller at Pick n pay (2012-02)

• Managing transactions with customers
• Scan goods and ensure pricing is accurate
• Collect payment whether cash or credits
• Issue receipts, refunds or change of tickets
• Cross sell product and introduce new ones
• Also help where there a special taking place
• Resolve customers complains
• Maintain clean and tidy checkouts
• Track transactions on the sheets report any discrepancies

Computer Training – The Alexandra Computer tutor (2014 – 2014)

Call Center – Eagles View College (2014 – 2014)

National Senior Certificate – East Bank High School (2008 – 2008)