Nomthandazo Phiri

I am Support Specialist seeking a role in an IT work Environment with 6 years of experience in the Office Automation Industry servicing various businesses such as Healthcare, Technology, Banks…etc. Motivated, communicative, and purposeful with excellent computer skills. Eager to learn

Communicating with clients telephonically to help set systems or resolve issues.

Maintain computer systems and provide support for end user problems as well as repairing computer systems to improve speed and reliability of operations. Analyse, design, assess, and implement a secured and optimized network solutions based on business requirements. Verify a proper installation and configuration of workstation hardware and software for productive network operation.

• Utilize computer systems and office automation to code, enter and manage overly sensitive and confidential information.
• Patch software programs to close security loopholes and update systems with latest functionality.
• Organize cables to prevent tangling and prevent confusion for other technicians.

National Diploma in Information Technology – BOSTON BUSINESS COLLEGE, 2013 - 2015

A+, Introduction to Keyboard, Microsoft Office. N+, Configuring Windows 8, Installing and Configuring Windows Server 2012, Administering Windows Server 2012. Introduction to Programming, HTML5 Programming with JavaScript and CSS3, Developing ASP.NET MVCWEB Applications, Developing Microsoft Azure