Nomvelo Tshibase

Experience Cashier with excellent customer service for over 5 years, In-depth knowledge of operating cash registers, and maintaining cash drawers Knowledge of processing sales, refunds and payments Strong command of English written and oral Accuracy Attention to detail Presentable Emotional intelligence Social awareness Accountability Problem-solving Analyse basic reports Trustworthy and honest and also Time management

Greeting customers and offering assistance

Recommending products or merchandise to help customers

Informing customers about sales, promotions and policies

Stocking merchandise and creating displays

Taking inventory and monitoring sales floor

Cleaning the store as needed

Receiving product deliveries

Maintain outstanding store condition and visual merchandising

Follow all companies policies and procedures

Stay up to date with merchandise, especially new products every Monday morning performing manual stock count

Assist with back shopping

Ensure all outgoing stock/items/scripts are scanned and paid for before handing it to the customer

Helping with the stock-taking

Operating the POS systemmaking sure no mistake are are made changing the POS password every week when it's needed to be changed for a safety reasons

Exchange merchandise for customers and accept returned goods by customers

Transact all purchases receive and process all payments wether by cash, bank cards or vouchers managing the cash flow

Manage transactions with customers using cash registers

Track transactions on balance sheets and report any discrepancies

Familiarity with electronic equipment, like cash register and POS resolve customer complaints, guide them and provide relevant customer service scan goods and ensure pricing is accurate

University of South Africa

Diploma in public relations

Damelin college

Microsoft office

Thornwood Secondary School

Grade 12