Nonkululeko Mbatha

Dedicated and reliable customer service and retail professional with experience in cash handling, POS operations, customer service, stock control, warehouse operations and cleaning services. Experienced in processing customer transactions, handling cash and electronic payments, balancing tills, assisting with cash reconciliation, maintaining inventory accuracy and supporting busy operational environments. Strong teamwork, communication and time management skills with a dependable approach to daily responsibilities.

Cash Out Assistant - Pick n Pay - Johannesburg

(2024-04 - 2025-11)

• Processed customer purchases accurately using point-of-sale (POS) systems.
• Handled cash, card, voucher and electronic payments in accordance with cash-handling procedures.
• Balanced tills and assisted with cash reconciliation to maintain accurate transaction records.
• Provided customer service and assisted with resolving customer queries.
• Maintained checkout standards and followed established cash-handling and operational procedures.
• Supported front-end retail operations during busy periods and assisted with efficient customer service.

Cleaner (Temp) - Bidvest Prestige - Johannesburg

(2023-04 - 2023-12)

• Maintained clean, safe and hygienic facilities in accordance with workplace standards.
• Managed and used cleaning supplies efficiently to support daily cleaning operations.
• Supported a safe and organised working environment through consistent cleaning and maintenance duties.

Team Member - KFC - Johannesburg

(2021-05 - 2022-12)

• Provided customer service in a fast-paced food service environment.
• Prepared food according to workplace procedures and maintained hygiene standards.
• Worked as part of a team to support daily restaurant operations and customer needs.

General Worker - H&M Warehouse - Johannesburg

(2019-01 - 2019-11)

• Received, packed and dispatched stock while maintaining inventory accuracy.
• Supported warehouse operations through stock handling, packing and dispatch activities.
• Maintained organised stock and followed procedures for handling inventory.

ABET Level 4 - Maryvale College