Nontokozo Promise

Detail-focused Class IV Process Controller with over a decade of hands-on experience across industrial water treatment, water recycling and wastewater process control environments. Proven track record operating and monitoring SCADA-controlled plant systems, performing chemical and microbiological sampling, maintaining chemical dosing to set points, and ensuring strict adherence to Standard Operating Procedures (SOPs) to guarantee water quality and regulatory compliance. Currently completing a Diploma in Analytical Chemistry, combining strong laboratory analytical skills with practical plant operations experience.

Known for accuracy, reliability and the ability to work independently or step into senior process controller duties when required.

Assistant Process Controller - Veolia Water — Durban Water Recycling - Durban

(2017-01 - 2026-12)

• Monitor and operate plant equipment using a SCADA system, tracking process parameters in real time.
• Conduct sampling of water and wastewater influent and process streams for chemical and microbiological testing.
• Maintain laboratory infrastructure to ensure all requirements are met, enabling accurate analysis on all samples received.
• Follow SOPs for testing ammonia, colour, chlorine, conductivity and phosphates to ensure consistent, reliable results.
• Communicate analysis results clearly and conduct supporting research to inform process decisions.
• Report all daily activities and findings to the senior process controller.
• Conduct regular plant inspections and take composite samples every 2 hours to monitor process stability.
• Attend to maintenance and repairs of plant equipment and systems as required.
• Follow morning SOPs, as performed by the assistant operator, to collect 24-hour samples daily.
• Stand in as Process Controller for the plant when operational circumstances require it.

Process Controller - Mondi RO Plant

(2013-01 - 2017-12)

• Responsible for industrial water sampling, measuring and analysis, applying chemical adjustments to ensure water consistently met Mondi Paper's quality requirements.
• Performed daily chemical dosing to maintain set points for anti-scalant, filter backwash and sodium bisulphite dosing systems.
• Carried out hourly monitoring of plant parameters to maintain process stability and early identification of deviations.
• Prepared for and supported Cleaning in Place (CIP) procedures as scheduled.
• Maintained high standards of housekeeping and safety across the plant at all times.
• Conducted leak checks and logged all plant and SCADA data accurately for reporting purposes.
• Performed pre- and post-shift equipment checks to ensure continuous, reliable plant operation.

Diploma - Analytical Chemistry - Mangosuthu University of Technology (2026-07)