Norman Lottering

With over 30 years of professional experience, I specialize in managing and coordinating national supply chain operations, inventories, materials, and procurement. Throughout my career, I have demonstrated expertise in implementing strategic initiatives and projects, overseeing Lean manufacturing processes, and leading diverse teams to optimize profitability, productivity, efficiency, and overall business performance.

My strategic approach ensures compliance with regulations and guidelines while driving alignment with organizational goals and requirements. I excel in streamlining supply chain operations and fostering strategic relationships with internal and external stakeholders to drive success.

One of my key strengths is my ability to analyze data and identify areas for improvement. By leveraging data-driven insights, I have been able to implement process enhancements that have resulted in significant cost savings and improved delivery performance. Additionally, my strong leadership skills have enabled me to effectively manage teams and foster a culture of continuous improvement.

My professional approach to responsibilities has been widely acknowledged, and I am consistently praised for my exceptional teamwork and ability to effectively manage teams and complex tasks.

I possess sought-after skills in ISO 9001:2015, with a focus on Supply Chain, HIRA, Investigations, Processes, Loss and Risk Control, Logistics, Health & Safety, and Warehousing. Throughout my career, I have earned promotions to several positions, reflecting my dedication and expertise in delivering outstanding results.

With a proven track record of success in optimizing supply chain operations and driving efficiency, I am confident in my ability to contribute effectively to your team.

HEAD OF SUPPLY CHAIN AND SHEQ 

Tellumat Integrated Solutions (Previously known as Contract Kitting – CK Solutions)

November 2005 - September 2019 (Retrenchment, Company Closed Down)

Summary of Positions Held at Tellumat Integrated Solutions:

• HOD: Supply Chain and SHEQ (May 2018 – September 2019) 
• HOD: Supply Chain (July 2017 – April 2018) 
• HOD: SHEQ (March 2016 – June 2017) 
• Total Quality Manager (March 2013 – February 2016) 
• Warehouse/Stores Manager (November 2005 –February 2013)

Accomplishments:

• Successfully reduced stock losses from 12% to 0.01%, resulting in R5mil savings annually.
• Improved stockholding and spend by putting strategic analysis and systems in place.
• Achieved 99% on time delivery to customers and contractors.
• Under my leadership, the company was awarded the best supplier of the year, 3 years in a row.
• Implemented the ISO9001/2015 into the company, this was completed within a 6-month period instead of the average 24-month period. 
• Introduced and implemented new quality concepts such as Six Sigma, 5S, Kanban and Lean, this led to 50% reduction in overall cycle time across multiple departments in the supply chain. 
• By analyzing data and identifying customer requirements, there was a large improvement in forecasting, and demand for material and products, resulting in saving +- R2 mil per annum.
• Monitored geopolitical, economic, and industry-specific factors to ensure procurement and supply chain stability.

Key Functions & Responsibilities:

HOD SUPPLY CHAIN MANAGEMENT, SAFETY HEALTH AND QUALITY:

 National Supply Chain Management.

• Developed and implemented the Supply Chain Management (SCM) strategies, policies and procedures to ensure alignment with business needs.
• Implemented, monitored and ensured compliance to SHEQ standards and requirements. 
• Developed, monitored and controlled departmental budgets in order to ensure the most effective utilisation of resources and containment of costs within budgeted limits.
• Developed savings reporting mechanisms to analyse spending and to identify potential savings.
• Coached and managed staff, ensuring the achievement of performance objectives. 
• Effectively managed relationships with internal and external stakeholders.
• Enhanced and streamlined all flow processes i.t.o cost-effectiveness and efficiency.
• Managed stock levels, focusing on quality, value, turnover, and availability. 
• Directed, optimized and coordinated the complete order cycle. 
• Managed all health, safety and quality aspects.
• Managed procurement, including the sourcing, vetting and evaluation of suppliers.
• Tracked and reported key functional metrics to reduce expenses and improve effectiveness to Executive Management and Directors.
• Strategically directed all aspects of warehouse management, stock control and stock management, ensuring accurate binning and on-time picking.
• Planned and organized the production schedule and ensured on-time delivery. 
• Assessed project and resource requirements. 
• Determined quality control standards and managed the production process.
• Organized the repair and routine maintenance of production equipment. 
• Organized relevant training sessions. 
• Oversaw logistics and dispatch management, which included vehicle tracking, route planning, vehicle spend and analysis and external transport management. Determined appropriate equipment and staffing levels to load, unload, move, or store materials. 
• Managed activities related to strategic or tactical purchasing, material requirements planning, and inventory control.
• Defined performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality. 
• Developed procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
• Analysed inventories to determine how to increase inventory turns, reduce waste, or optimise customer service.
• Designed, implemented and oversaw product take back or reverse logistics programs to ensure products were recycled, reused, or responsibly disposed of.
• Diagrammed supply chain models to help facilitate discussions with customers. 
• Evaluated and selected information or other technology solutions to improve the tracking and reporting of materials or products distribution, storage, or inventory. 

SHEQ MANAGER:

• Provided thought leadership on safety, health, environmental and quality management practices.
• Managed field operations in relations to safety, which included safety file audits and vetting. 
• Ensured appropriate employee training of relevant staff with respect to safety, health, environment and quality strategies and requirements.
• Conducted GAP analysis and ensured legal compliance through setting and introducing standards-based on statistics. 
• Implemented new or existing SHE related legislations. 
• Managed and controlled departmental budgets. 
• Managed risk mitigation through conducting and managing preventative inspections and ensuring that measures were put in place to prevent accidents and incidents.
• Created added value to customers with quality service and products. 
• Participated in monthly exco meetings and presentations. 
• Prepared monthly and annual statistical reports with improvement plans and strategies. 
• Managed the facility, including building maintenance. 
• Managed the outsourced security.
• Ensured compliance with organisational policies, procedures and practices in areas of safety, health, environment and quality.

TOTAL QUALITY MANAGEMENT: 

• Process and statement management, directed all QA elements.
• Drafted and maintained policies, procedures and processes for all operations. 
• Corrective and preventative analysis and effective controls (CAPA). 
• Implemented and planned for 5S ad Kaizan (Continuous improvement). 
• Conducted root cause analysis and implemented corrective actions.
• Internal and external quality audits and planning (ISO Standards).

 WAREHOUSE/STORES MANAGEMENT: 

• Managed stock, warehousing, quality, dispatch, logistics and safety. 
• Internal induction and training of new staff.
• Conducted supplier evaluations and managed replacement cycles of all purchases. 
• Managed non-conforming stock, product and services.
• Ensured that the needs and requirements of operation were met.
• Managed WMS and material management systems, including MRP and ERP (Syspro).

LOGISTICS, PROCUREMENT AND OPERATIONS MANAGER

G4S September 1988 – July 2005 (Voluntary Retrenchment)

Summary of Positions Held at G4S:

• National Procurement and Logistics Manager (June 2003 – August 2005) 
• Regional Operations Manager (January 1998 – May 2003) 
• Area Manager (August 1995 – December 1997)
• Security Manager (February 1993 – July 1995) 
• Quality Assurance (January 1991 – January 1993) 
• Site Supervisor/Commander (September 1988 – December 1990)

Accomplishments:

• Instrumental in creating and implementing quality standards in the security industry. In 1993, I implemented quality standards into Gray Security Services, allowing Gray Security Services to be the first company in the security industry to be recognized with ISO standards. 
• By investigating and conducting data analysis, I reduced annual and monthly spend by 15%. 
• Increased profit margins by 5% within procurement and logistics nationally.
• Procured C-Track devices into the company which led to improved security solutions, increased vehicle recoveries, employee performance improvement and cost-saving.

Key Functions & Responsibilities:

• Oversaw and coordinated the procurement and distribution of materials, parts, equipment, and supplies for the organisation. 
• Managed, developed and built relations with suppliers.
• Managed and monitored service level agreements (SLA). 
• Reviewed and advised on the replacement cycles of all purchases. 
• Monitored operational and capital expenses. 
• Maintained policies, procedures and processes during the merger of two companies. 
• General Fleet Management and maintenance. 
• Oversaw vehicle distribution, allocation, license management and fuel efficiency. 
• Controlled vehicle purchases, sales, leases, rentals, services and repairs. 
• Established cost and operating benchmarks.
• Identified variances to benchmarks and standards. 
• Introduced the new legislation of the firearms Act.
• Liaised with clients, contributed to business development and marketing. 
• Managed discipline and grievances, disciplinary hearing, recruitment and selection.
• Developed and implemented security policies, protocols and procedures for sites. 
• Controlled budgets for security operations and monitored expenses. 

HEAD OF PROCUREMENT

Central Support Systems, Johannesburg

April 2022 – 31 January 2024

Accomplishments:

• By analysing purchasing, reports were improved to ensure efficient and effective turnaround times.
• Instrumental in the introduction of a new MRP/ERP ((Sage Evolution) software system.
• Reduced and received better supplier costs through strategic negotiation. 
• Improved the quality of products and on time delivery.
• Instrumental in being accredited with the ISO9001/2015 system.
• Managed an inventory levels with 3000+ stock items. 
• Monitored economic, and industry-specific factors that may impact procurement and supply chain stability especially with load shedding.

Key Functions & Responsibilities:

• Ensuring that procurement processes are compliant with regulations and laws.
• Maintaining relationships with suppliers to ensure they are providing high-quality products and services.
• Discovering profitable suppliers and initiating business and organization partnerships.
• Coordinating with other departments within the organization to determine needs and priorities.
• Developing and managing long-term relationships with suppliers to ensure efficient operation of the organization’s supply chain.
• Ensuring that products and services purchased meet the needs of the organization, are cost effective, and are delivered in a timely manner.
• Managing staff, including hiring, training, and disciplining employees to ensure that they are performing their jobs effectively.
• Ensuring that the organization has adequate inventory levels of merchandise or supplies by placing orders with suppliers as needed.
• Tracking and reporting key functional metrics to reduce expenses and improve effectiveness. 
• Risk management on supply contracts and agreements. 
• Controlling spend and building a culture of long-term saving on procurement costs. 
• Introducing and improving quality systems within purchasing and delivery of products and services.

WAREHOUSE AND OPERATIONS MANAGER

Neocom Solutions, Johannesburg

April 2021 - February 2022 (Contract Position)

Accomplishments:

• Improved reports allowing for strategic decisions.
• Introduced and maintained lean manufacturing ensuring on time delivery and installation of materials.
• Built and maintained superior sub-contract relationships, to ensure customer site establishments were complete on time.
• Implemented training to new staff on the assembly line to prevent bottlenecks.
• Worked closely with project managers, engineers, and other cross functional teams to understand project requirements and timelines. 

Key Functions & Responsibilities:

• Ensured stock / material availability at all times by conducted forecasts.
• Managed the inventory, identified bottlenecks and implemented solutions. 
• Ensured on time material collections by the project teams. 
• Managed and oversaw the performance of production teams.
• Managed the 5S, Kaizen plans and implementation.
• Ensured on time production manufacturing.
• Managed and implemented new plans to improve any bottlenecks. 
• Safety management in the warehouse production and project teams. 
• Built and maintained good relations with vendors.
• Monitored and managed any nonconforming or substandard products.
• Oversaw Safety, Health, Environment and Quality.

SUPPLY CHAIN MANAGER 

Nerospec Oscon

September 2020 - February 2021 (Contract Position)

Accomplishments:

• Achieved zero delays on building move and relocation.
• Improved product delivery nationally.
• Increased and improved planning efficiency by 20% by identifying variances and continuous improvement.
• Gained knowledge of the product type in one month instead of 12 months.
• With a continuous improvement plan, risks were identified, and actioned plans were put into place to prevent and stock losses, delays and customer delivery delays.

Key Functions & Responsibilities:

• Managed buying, expediting, logistics and stores.
• Initiated and ensured adherence to project plans.
• Identified bottlenecks and implemented solutions. 
• Suggested solutions for process improvements. 
• Built procurement plans.
• Supporting, implementation and transition of Supply chain.
• Communicated responsibilities and updates.
• Built and maintained maintaining good relations with vendors.
• Trained and evaluated teams. 

Professional diploma - Leadership and management

Professional diploma - Project management

Certificate - Management

Certificate - Safety management

Certificate - ISO9001:2015

Certificate - Supply chain management and Capacity Planning

Certificates - Various short courses