Norman Mpofu
Hotel and Tourism Management Professional
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About
Experienced hospitality and tourism professional with extensive background in hotel operations, front office management, and tourism industry. Strong understanding of wildlife and forestry conservation, environment health and safety management, and property safeguarding. Proven ability to work under pressure with diverse international and local clientele.
Experience
Self Employed - Self Employed - Zimbabwe
(2016)
Marketing Zone Manager - Global Simcards International - Zimbabwe
(2013-01 - 2016)
Appointed as Director Sales and Marketing Advisory Board Member (May 2013 to December 2013).
Front Office Executive (Manager) - Londa Hotel & Conference Centre 3* - Zimbabwe
(2010-10 - 2012-12)
Awarded Worker Of The Month – April 2012 (Best Manager). Served as Company signatory for 2 years.
- Controlled Front office / administration Department
- Controlled Housekeeping Department
- Controlled Food and Beverage Department
- Controlled Catering Department
Front Office Manager - Lalani Travelers & Conference Centre Lodge 4* - Zimbabwe
(2008-01 - 2009-06)
Lodge Supervisor - Kanana Wilderness Safaris 4* - Botswana
(2005-03 - 2007-12)
Duty Manager - Thungatha Safari Group - Zimbabwe
(2000-01 - 2005-02)
Education
Diploma - Hotel Operations and Management - CPM COLLEGE-HEADQUARTERS
Diploma - Tourism and Travel Agency Management - CPM COLLEGE-HEADQUARTERS
Diploma - Business Management/Administration - CPM COLLEGE-HEADQUARTERS
Ordinary Level ('O' Level) - General Education - Siganda Secondary School (1997-11)
