Nosipho Dlamini

Skills that I master

• Computer literacy (Microsoft outlook, Excel, Word and PowerPoint)
• Communication skills
• Good Interpersonal skills (Cross cultural)
• Organisational skills 
• Multitasking abilities
• Time management

Durban Natural Science Museum 

Administrative Assistant

• Email booking forms to school's that have booked for a tour
• Confirm the booking forms
• Email the confirmation letters
• Compile monthly Statistics for the museum 
• Data entry
• Photocopying, scanning, printing and emailing using Microsoft outlook
• Filling of booking forms, attendance forms, Go-Wild museum forms and statistics forms
• Take down meeting minutes
• Asset verification

Receptionist

• Greeting the patrons and site register
• Answering incoming calls within 3 rings
• Dealing with enquiries from the public
• Take bookings for school groups

Tour guide

• Conduct a tour around the museum for school children
• Conduct lessons that are currently being covered in class

College: Coastal Tvet College

Course: Tourism N6