Customer service, retail
Send a job offer directly to this candidate
I’m a dedicated retail professional with over five years of experience at Woolworths. Skilled in customer service, stock control, and online order fulfilment, with recent IBM training in Data Analytics and Excel. I’m hardworking, reliable, and always focused on delivering excellent results
I have over five years of experience in the retail industry, working at Woolworths as a Store Assistant and Online Shopper. My duties included customer service, stock control, order picking and packing, and maintaining store presentation. I consistently met daily performance targets and ensured high accuracy in fulfilling online orders.
I also assisted with stock replenishment, product displays, and problem-solving for customer queries. My experience has strengthened my communication, teamwork, and time management skills, and I’m confident working in fast-paced environments.
I have completed Grade 11 and furthered my learning through online professional training. In 2024, I completed three IBM-certified courses: Introduction to Data Analytics, Excel Basics for Data Analysis, and Data Visualisation & Dashboards with Excel and Cognos. These courses strengthened my computer literacy, data handling, and reporting skills, which I apply in practical retail and administrative tasks.