Service Analyst
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I'm a Service Analyst with extensive experience in the telecom industry. My focus lies in optimizing service delivery to ensure top-notch customer experiences. With a knack for problem-solving and a keen eye for detail, I excel in identifying and implementing efficient solutions.
I have three years of experience as a Service Analyst in the telecom industry. Previously, I served as a student mentor during my varsity years.
I hold a National Diploma in IT and possess valuable certifications, including ITIL, showcasing my expertise in IT service management. Additionally, I've achieved Business Analysis qualifications at both NQF Level 5 and Level 6, complemented by a System Development NQF Level 5 certification.
