Noxolo Marelyn

Receiving Internal and External Calls Transferring calls, complaints and queries to relevant departments Ordering of stationery stock for the department

Intern - KZN DEPARTMENT of HEALTH – GJ CROOKES HOSPITAL - KZN

(2024-07-01 - 2025-11-19)

• Receiving Internal and External Calls
• Transferring calls, complaints and queries to relevant departments
• Ordering of stationery stock for the department
• Accurate booking of meetings and training courses to relevant venues to ensure no venue is double booked
• Safe keeping of Keys to meeting rooms, via Key register
• Updating Asset Register
• Updating Disposal Register
• Facilitating repair process of broken equipment
• Issuing of stock to wards and departments
• Receiving of stock from suppliers ensuring quantities and correct items are received
• Conducting Quarterly stock takes
• Ensuring timeous reporting of stock variances
• Sending quotations to suppliers
• Writing of orders and sending to supplier, once quotation process has been completed
• Conducting market research to ensure supplies are quoting according to market related prices

Waitress and Entertainment Assistant - PREMIER RESORT CUTTY SARK

(2025-11-25 - present)

• Greet customers, seat them, hand out menus
• Take orders accurately, answer questions about menu/ingredients
• Serve food + drinks, check if everything's okay
• Handle payments, run the POS/bill
• Set up tables before shift: cutlery, napkins, water, menus
• Keep dining area clean: wipe tables, sweep, refill condiments
• Restock: glasses, plates, napkins, ice
• Clear dirty dishes, reset tables fast
• Communicate with kitchen/bar: special requests, 86'd items, timing
• Follow food safety + hygiene rules
• Handle complaints politely and solve issues, or get a manager
• Sometimes do basic cash handling, tip out, end-of-shift reports
• Memory for orders, multitasking, staying calm when busy, reading people's mood
• Keep guests entertained and make sure all hotel activities run smoothly
• Run daily activities: pool games, beach volleyball, aqua aerobics, dance classes
• Host kids' club, mini disco, arts & crafts sessions
• Lead evening shows: karaoke, quiz nights, talent shows, theme nights
• Interact with guests to get them involved
• Set up equipment for shows: speakers, mics, lights, props, costumes
• Do sound/music checks and cue tracks during performances
• Help with decoration/setup for themed parties or special events
• Coordinate with DJ, dancers, and other performers
• Put up activity boards + timetables so guests know what's on
• Take attendance/counts for activities, report to manager
• Keep stock of equipment, games, art supplies
• Handle guest questions about activities and take bookings if needed
• Follow safety rules for pool/beach activities
• Make sure kids' activities are supervised and safe
• Keep energy up and stay friendly even when you're tired

High School Diploma - Gamalakhe Commercial High School (2017)

Diploma - Public Management