Restaurant General Manager - Mnandi Fast Foods t/a KFC
(2008-03 - 2017-12)
- Ensure correct quantities of stock are kept
- Responsible for ordering stock and maintaining stock
- Register
- Ensuring that quality and quantity of supplies received is the same as that on the order
- Monitoring assets of the company
- Daily banking and reconciliation
- Creditors' reconciliation
- Recruitment and Training of new staff
- Managing performance of staff
Cashier - Mnandi Fast Foods t/a KFC
(2003-11 - 2006-11)
- Handling cash
- Ensuring quick and efficient customer service
- Reconciliation of cash flow
Site Manager - Caltex Freshstop
(2017-01-01)
- General site overview: administration and operational management control over the forecourt, shop, Deli, and all other Alternative Profit Centres at the Site
- Staff Management: welfare and development, recruitment, discipline, rosters, and any other staff related issues that are required
- Sales, Promotion and Gross Profit Margin Management
- Prioritise customer service and attend to customer complaints and or any other customer related issues
- Stock Management and Control: shrinkage, wastage, stock taking, ordering, receiving, merchandising etc
- Ensure daily sales are all accounted for and "Banked intact"
- Asset Management – accounted for, maintained and always operational
- Compliance with Head Office, Franchise, Statutory and any other Legal Regulations
- Reporting to the appropriate individual as and when required (daily, weekly, monthly, incidents, etc)
- Duty manager on a weekly rotational basis as per roster and or due to the operational requirements of the employer
Floor Manager - Caltex Freshstop
(2017-01 - 2018-12)
- Administration and Operational Management and control over the shop floor
- Staff Management: welfare and development, recruitment, discipline, rosters, and any other staff related issues that are required
- Sales, Promotion and Gross Profit Margin Management
- Prioritise customer service and attend to customer complaints and or any other customer related issues
- Stock Management and Control: shrinkage, wastage, stock taking, ordering, receiving, merchandising, stock rotation, range, etc
- Asset Management – accounted for, maintained and always operational
- Compliance with Head Office, Franchise, Statutory and any other Legal Regulations
- Reporting to the appropriate individual as and when required (daily, weekly, monthly, incidents, etc)
Assistance Manager - Caltex Freshstop
(2018-01 - 2020-12)
performing the duties attached on the current post for Site Manager
Area Coach/Trainer - Novate Company
(2022-01)
coaching and supporting the staff
- Role-Area coach/Trainer
- Responsibility- Correcting issues and problems that are raised by training and coaching staff (Implementing corrective action on issues that are/were raised)