Nozipho Ndebele
My name is Nozipho Ndebele I have a sales representative experience with 10 years experience within face to face industry.im a professional self driven and experienced in marketing and sales .im willing to drive sales and work as very hard and professional plus profitable for the company
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About
A dedicated and motivated professional with extensive experience in customer service, sales, and account management. Possesses strong communication skills and a passion for continuous learning. Committed to supporting team success and contributing to the achievement of operational goals in dynamic project management environments. Adaptable to both remote and on-site work settings.
Experience
Customer Service Representative at MTN (2022-08 – Present)
- Handle customer inquiries and provide effective solutions in a timely manner.
- Manage billing disputes and account-related issues with professionalism.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Sales Agent at Telkom SA (2016-02 – 2021-05)
- Engaged customers to promote products and services, achieving sales targets.
- Addressed customer queries and provided detailed information on offerings.
- Built and maintained strong customer relationships to foster loyalty and repeat business.
- Assisted in training new team members on sales techniques and product knowledge.
Education
National Senior Certificate in Grade 12 – Old Mill High School (2003)
