Teacher with 8 years of customer service experience and passion for education
I have 8 years of experience in the customer service industry, but my true passion lies in teaching. I am a female individual who is deeply committed to uplifting youth through education. Teaching has been a source of joy and fulfilment for me, and I am grateful for the opportunities and experiences I have had so far.
I strongly believe in the power of education and its ability to transform lives. I am eager to continue learning and growing in the field of education, as I believe that being a great teacher begins with recognizing that we are all students throughout our lives.
Teacher - QUEENSWOOD CHRISTIAN SCHOOL - Annlin west, Pretoria
(2025-01)
Customer support agent - CAPABILITY BPO - 303 west street, Durban
(2020-03)
Teacher - Teaching practicum - OVERPORT SECONDARY SCHOOL - DURBAN
(2021-05 - 2021-06)
Teacher - Teaching practicum - SYDENHAM MODEL PRIMARY SCHOOL - Sydenham, Durban
(2020-02 - 2020-03)
Admin clerk and shopkeeper - HILLCREST AIDS CENTER TRUST (Woza Moya shop) - Morningside, Durban
(2018-08 - 2020-02)
French teacher - Part time - CRAWFORD PREPARATORY SCHOOL - Sandton
(2017-08 - 2017-09)
French tutor - Part time - PENGUIN TUTORING - Senderwood, Johannesburg
(2017-03 - 2017-06)
Customer service agent - FIRST CLASS MEDIA - Wynberg, Sandton
(2016-11 - 2017-02)
Assist with international clients' queries, by mail, chat and phone calls; Inbound and outbound queries (English and French); Ensuring that any/all communication with our users/clients is of the required/expected quality; Doing everything to ensure the retention of all clients/users; 24/7 work shift.
Receptionist/Administrative assistant - FRENCH EMBASSY - Windhoek, Namibia
(2014-08 - 2015-05)
Screen telephone calls for the embassy, receive and route or respond to calls regarding all Visa enquiries and other; Screen and signing in incoming correspondence for appropriate reaction and routing; Receive and welcome guests. Arrange and coordinate meetings as needed; Maintain and update official contact list.
PGCE - Economic and Economic Management Sciences subjects (Post Graduate Certificate in Education) - UNISA (2019-02 - 2021-11)
B Tech - Economics - POLYTECHNIC OF NAMIBIA (2009-02 - 2013-11)
Bachelor of Sciences - Microbiology & Chemistry - RHODES UNIVERSITY (2003-02 - 2005-11)
Matric Grade 12 - VICTORIA GIRLS HIGH SCHOOL (2001-01 - 2002-11)