Nthabiseng Chiloane

An experienced and qualified Journalist, Content Producer, Communications and Digital Marketing Specialist with over ten years experience gained in various radio stations and private organisations. Proficient in written and verbal communication, news reporting, research, communication strategy development and management, stakeholder management, content conceptualisation and development for traditional media and digital platforms, digital strategy, digital analytics analysis, multimedia artwork design, social media management and market research.

Broadcast Content Producer for on-air - The South African Broadcasting Corporation (SAfm)

(2022-04)

Freelance position

• Content Ideation and Development: conceptualisation and implementation of content ideas.
• Research: Conduct thorough research to inform and support content creation and strategic initiatives.
• Scriptwriting: Develop compelling and well-structured scripts for on-air delivery.
• Online and On-Air Content Strategy: Formulate and implement strategic plans for content distribution across broadcast channels.
• Stakeholder Engagement and Management: Foster and maintain strong relationships with external stakeholders (contributors).
• Talent Management and On-Air Support: Oversee talent relations, providing necessary support to on-air personalities.
• Guest Pre-Interviews: Conduct preliminary interviews with guests to prepare them for on-air participation.
• Audio Editing for On-Air: Perform cutting and editing of audio clips for broadcast use.

Podcast Producer - Mobilize Foundation

(2025-05 - 2025-09)

• Develop episode outlines, scripts, and timelines
• Coordinate guest outreach, booking, and prep
• Manage scheduling and logistics for remote or studio recordings
• Oversee recordings and ensure high-quality audio
• Collaborate and organize raw audio/video for post production
• Track performance metrics and audience feedback

Communications Coordinator (Freelance) - DM Minerals Group

(2021-01 - 2024-12)

• Stakeholder Engagement and Management: Foster and maintain strong relationships with internal and external stakeholders.
• Commissioned Content Creation: Write commissioned content, including articles, features, blogs, and website material.
• Content Conceptualisation and Writing: Conceptualize and write content for the website, social media platforms, media releases, and speeches.
• Social Media and Digital Presence Management: Manage and enhance the organisation's social media and digital presence.
• Event Planning and Management: Plan, execute, and manage organisational events.
• Public Relations Activities: Conduct and manage public relations activities to enhance the organisation's image.
• Events PR and Communications Management: Oversee public relations and communications activities related to events.
• Website Content Management: Manage and update website content to ensure relevance and accuracy.
• Copywriting: Craft persuasive and engaging written content for various marketing and communication purposes.

Content Producer – On air, Copywriter, Desk Producer - MSG Afrika – Power987

(2017-01 - 2021-03)

• Content Ideation and Development: conceptualisation and implementation of content ideas.
• Research: Conduct thorough research to inform and support content creation and strategic initiatives.
• Scriptwriting: Develop compelling and well-structured scripts for on-air delivery.
• Online and On-Air Content Strategy: Formulate and implement strategic plans for content distribution across broadcast channels.
• Stakeholder Engagement and Management: Foster and maintain strong relationships with external stakeholders (contributors).
• Talent Management and On-Air Support: Oversee talent relations, providing necessary support to on-air personalities.
• Guest Pre-Interviews: Conduct preliminary interviews with guests to prepare them for on-air participation.
• Audio Editing for On-Air: Perform cutting and editing of audio clips for broadcast use.

Journalist – News reader and reporter, Content producer, Copywriter - MSG Afrika – Capricorn FM

(2016-03 - 2016-12)

• Story Sourcing: Identify and source compelling stories for coverage.
• Writing: Craft well-written content for various media platforms.
• Editing: Edit content to ensure clarity, accuracy, and quality.
• Field Reporting: Conduct on-site reporting to gather firsthand information.
• Bulletin Delivery: Deliver news bulletins effectively and professionally.
• Interviewing: Conduct interviews to obtain insightful information from sources.
• Desk Producing: Coordinate and manage news production activities from the desk.
• Compilation of On-Air Packages: Compile comprehensive packages for broadcast.
• Cutting and Editing Clips for On-Air: Perform cutting and editing of audio and video clips for on-air use.

Service Consultant, Marketing Assistant - Capitec Bank

(2010-03 - 2014-04)

• Customer Relationship Management: Build and maintain strong relationships with clients to understand their financial needs and provide appropriate solutions.
• Sales and Cross-Selling: Actively promote and sell Capitec Bank's products and services, including accounts, loans, and insurance products. Identify opportunities to cross-sell additional products to existing customers.
• Customer Service Excellence: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive banking experience.
• Accurate and Timely Information Management: Efficiently gather and accurately capture client information for loan approvals, and conduct deposit and inquiry transactions with precision.
• Compliance and Risk Management: Ensure all sales activities comply with bank policies, regulatory requirements, and risk management guidelines.
• Sales Targets Achievement: Meet or exceed individual and team sales targets and performance metrics.
• Product Knowledge: Maintain in-depth knowledge of Capitec Bank's products and services, continuously updating expertise to provide accurate information to customers.

BA (Hons) - Integrated Organisational Communication - University of South Africa (UNISA)

BA - Communication Science - University of South Africa (UNISA)

Certificate - Digital Marketing - University of Cape Town

Senior Certificate - Dansa International College (2007)