Nthabiseng Joy
Case Manager
Talent
ZAMember since April 30, 2026
Ability to take verbal and written instruction and follow efficientlyTeam playerHealth Care experiencedebt collectionLegal call centre experienceRenal disease experienceadministrationcase manager knowledge
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Ability to take verbal and written instruction and follow efficientlyTeam playerHealth Care experiencedebt collectionLegal call centre experience
About
I am self-motivated and hardworking individual, always eager to learn and improve my current knowledge and skills. I am reliable with strong work ethics and always opt to deliver the best results.
Experience
Case Manager - Health Window
(2025-05)
Promoted to be PSP Case manager from 13 May 2025 till date
- Manage all patients allocated to the case manager, as well additional patients when required.
- Capture all relevant data from documentation into the PSP documents
- Submit documentation to the appropriate stakeholders as required.
- Accurately capture and record all stakeholders interactions on the PSP platform, including completed, unreachable and reschedules interactions, ensuring transparency and integrity.
Dischem Call Centre Agent - Health Window
(2021-01)
- Calling patients to make arrangements to collect their medication, keeping them out of hospitals.
Call Centre Agent - Fourie and Truter Inc. attorneys
(2020-02 - 2021-01)
- Calling debts to make arrangements to pay monthly installments and arrangements.
Debt Collector - Ver-tex solutions
(2017-01 - 2019-12)
- Calling debts to make arrangements to pay monthly installments and arrangements.
Education
National Diploma - Public Relations Management - University of South Africa (2023)
Programme - office management - University of South Africa (2017)
National Senior Certificate [Grade 12] - Amogelang Secondary School (2012)
Skills
Case Manager
