IT Support Engineer
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Energetic IT technician onsite at BONAKUDE CONSULTNG with over 100 and 50 and plus sub contractors, 4+ years of experience with desktop and office hardware, software, and network connectivity. Increased performance by 5% after spearheading wide OS upgrade from 10 to 11. Seeking to leverage wide spectrum of IT knowledge and tech skills to become the next IT technician with the best skill I can offer. Had a privilege of working with technician from AGSA (TEAMMATE),SAGE,CASEWARE.
I have extensive knowledge of varies operating systems and the hardware and software programs that keep the IT department functioning properly. I have experience conducting maintenance checks, managing and installing patches and I have the ability to make recommendations for new system standards and policies that will enhance the IT department.
I am team orientated but I have the ability to work alone and still meet deadlines while providing excellent service. I have outstanding communication skills with the ability to explain the functions of the computer systems in a way that anyone can understand. I also possess excellent time management and analytical skills.
I have the experience and knowledge to provide excellent customer service even under stressful situations. I have the ability to create reports explaining computer problems and to record all information in an easy to read, organized fashion
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