Ntombintombi Khalala
Team Leader
Talent
Durban Central, eThekwini Metropolitan MunicipalityMember since August 17, 2024
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About
Dedicated and experienced team leader with proven success in managing a team of 10-15 agents for a customer service company. Seeking an opportunity to use my 4 years experience in customer service to serve your organization. The skills I have mastered are as follows
Outlook
Microsoft Word
Microsoft excel
Internet
Problem solving
Experience
Capabilitybpo
Team Leader
Currently a team leader for a USA campaign called Instacart.
Capabilitybpo
SME(Subject Matter Expert)
Assisting new new agents on a nesting phase with product and systems, for Instacart.
Capabilitybpo
Admin
Doing admin work and assisting with the back offce work.
Capabilitybpo
Customer service representative
I was a customer service agent for the USA campaign called Instacart.
