Nuraan Van Reenen

I have accumulated a wealth of experience and knowledge that has shaped my professional journey. Throughout these years, I have navigated through various roles, from customer service to financial analysis, each offering unique challenges and learning opportunities. I have developed strong analytical skills, a keen eye for detail, and a deep understanding of financial regulations and compliance.

As I look forward, I am excited about the new challenges and opportunities that lie ahead. I am eager to leverage my extensive experience to contribute to a dynamic organization and continue my professional growth.

Forex Consultant - Imali Express

(2023-01 - 2024-12)

• Offer customers transparent explanations of banking services, financial products, and any associated fees to guarantee they receive thorough support. Enter transactions into the computer system and produce receipts.
• Demonstrate skill in recognizing and managing potential fraud and transaction risks.
• Identify sales opportunities and promote financial products by making quality referrals to meet set teller goals.
• Respond to customer inquiries and provide assistance with account updates.
• Adhere to safety deposit box procedures, operations, and guidelines while helping customers.
• Participate in both informal and formal training to remain updated on the latest banking technologies and regulations.

Banking Consultant - Bidvest Bank/Master Currency

(2014-01 - 2021-12)

• Facilitating the buying and selling of foreign currency.
• Providing travel card sales.
• Accepting deposits for personal and business accounts. Assisting clients in opening bank accounts.
• Processing withdrawals from client accounts.
• Generating bank statements and confirmation letters.
• Conducting MoneyGram and Western Union transfers (sending and receiving money).
• Addressing client inquiries regarding MoneyGram and Western Union transactions.
• Preparing daily cash reports (branch cash limit).
• Compiling weekly revenue reports (revenue graph).
• Organizing and filing daily paperwork.
• Verifying daily entries (ensuring correct scanning on DMS).
• Producing monthly branch reports.
• Maintaining attendance registers.
• Loading and checking ATM status.

General Administrator - Thornton Road Primary School

(2021-01 - 2022-12)

• Compiling class lists for teachers and office records. Preparing attendance registers for teachers.
• Organizing and filing documents for teachers and students.
• Assisting parents with exception and application forms.
• Helping parents procure school sports clothing. Making copies and laminating documents.
• Addressing parent inquiries over the phone and in person. Signaling the start of breaks and intervals.
• Providing support on school grounds during intervals.
• Recording daily attendance registers for teachers and assisting them.
• Maintaining Covid registers.
• Uploading teacher leave forms.
• Entering school fee registers.
• Assisting with first aid for injuries.
• Answering telephone calls.

Quality Controller - Sto - Pack

(2013-01 - 2014-12)

• Inspected large container bags for pinholes, dirt, and other issues. Examined the glands and seals of the bags.
• Verified that the glands were free of sharp edges before they were placed on the machine.
• Inspected the calcium bags upon delivery.
• Assessed the boxes and their quality before they departed from the work premises.
• Checked the pallets used for loading stock.
• Inspected containers prior to loading goods into them. Conducted vehicle inspections.

Front Line Teller - First National Bank

(2006-01 - 2011-12)

• Managed cash deposits for clients.
• Executed withdrawals for clients.
• Oversaw the cashing and depositing of checks.
• Printed bank statements for clients.
• Supplied change to clients and local businesses.
• Assisted in preparing customer salaries.
• Supported filing tasks in the back office.

High School - Mount View High Secondary High (1999-01 - 2004-12)