Olivia Petersen

I am a hardworking, self-motivated, and trustworthy individual who thrives on challenges and performs well under pressure. I am eager to learn new skills and continuously improve my knowledge. I work effectively both independently and within a team. I am organized, friendly, and confident, with basic administrative experience and strong communication and interpersonal skills. I adapt quickly and am always willing to grow.

Self-Employed at Fresh Nest Cleaning Service (2024-01 – Present)

• Provided residential cleaning services to clients.
• Managed scheduling, customer communication, and cleaning supplies.
• Maintained high standards of cleanliness and customer satisfaction.

Sales Assistant at Birkenstock (V&A; Waterfront) (2021-10 – 2022-02)

• Assisted with the sales process by maintaining a fully stocked store.
• Ensured high customer satisfaction through excellent service.
• Recommended products based on customer needs.
• Welcomed and assisted customers.
• Managed opening and closing procedures of the store.

Receptionist (Temporary) at New Balance SA (Head Office) (2018-06 – 2019-01)

• Greeted and assisted visitors professionally.
• Managed administrative tasks and office supplies.
• Scheduled meetings and appointments.
• Set up meeting rooms and arranged catering.
• Assisted with sales and customer orders.

Office Cleaner (Temporary) at New Balance SA (Head Office) (2017-02 – 2017-08)

• Maintained cleanliness of office and common areas.
• Cleaned, sanitized, and restocked supplies.
• Managed waste removal and hygiene standards.

Sales Assistant at New Balance SA (Diep River) (2016-05 – 2016-12)

• Assisted customers and maintained store standards.
• Supported sales and stock control.
• Delivered excellent customer service.

Grade 10 – Heathfield High School (2014-12)