Vuyiswa Daniso

Sales Assistant with experience as a Team Leader and Membership Assistant at Zeitz MOCAA and an administrative background at TFG. Skilled in customer service, teamwork, and administration, seeking a supervisor role to apply leadership skills and enhance customer experience.

Sales Assistant - Cape Union Mart - Poetry

(2021-01)

• Exceed sales targets by applying effective customer selling techniques.
• Ensure stock control and compliance with loss prevention policies.
• Maximize turnover by identifying sales opportunities.
• Maintain visual merchandising standards and a welcoming store environment.

Team Leader / Membership Assistant - Zeitz MOCAA

(2019-01 - 2021-12)

• Deliver exceptional customer service and convert visitors into museum members, explaining membership benefits and promoting events.
• Process till transactions accurately, manage float, and handle cash-ups in line with policies.
• Monitor and maintain all POS stations, troubleshoot issues, and liaise with Webticket technicians.
• Resolve visitor and floor incidents, ensuring compliance with museum rules and smooth visitor flow.
• Support the team in daily operations, ensuring efficiency and a positive visitor experience.

Administration Controller - Markham (TFG)

(2011-01 - 2018-12)

• Assist Store Manager with stock control, store administration, and stock take, ensuring accurate reporting and turnover analysis.
• Monitor and analyze stock movement, implementing risk management procedures to reduce losses and shrinkage.
• Ensure compliance with administrative systems, reporting, and transactional processes, including POS operations.
• Maintain in-store filing systems, safety, and security procedures, supporting smooth daily operations.
• Engage customers professionally to identify needs, promote loyalty programs, and enhance customer experience.
• Uphold visual merchandising and housekeeping standards while contributing to team sales targets and objectives.

Diploma Certificate - Human Resource - Boston College (2020-01 - 2022-12)

National Senior Certificate - Manyano High School, Khayelitsha (2005-01 - 2007-12)