Olwethu Fetile

Olwethu Fetile is an aspiring Food Services Manager and or Dietary Services/ Nutrition Manager, She is holding her National Diploma in Consumer Science (Food and Nutrition) from the Walter Sisulu University, With over three years of practical experience in roles such as Quality Assurance, Quality Control/ Lab Assistant and an In-service Trainee Dietician, she is confident that her practical experience, paired with the knowledge gained during her studies and fieldwork enables her to make significant contributions to the Food Service Management and Dietetics related fields, with a solid foundation in Food Services Management, Food Safety and Dietetics/ Nutrition. Olwethu ‘s strong foundation in these areas drives her to consistently deliver excellent results while gaining further experience and skills to advance her career. Self-motivated, goal-driven and passionate about uplifting others, she is committed to sharing her knowledge and experiences to empower those around her.

Quality Assistant Manager at Mariposa Traditional Food (2024-10 – 2026-05)

• Monitoring of programs (GMP’s, HACCP, and FSSC 22 000).
• Maintaining quality control programs.
• Raising and investigating non-conformances and following up on corrective actions.
• Conducting critical tests such as measuring batter viscosity and percentage of TPM of oil.
• Assist in managing the Quality Management System (QMS) and ensure compliance with food safety standards.
• Maintain and update food safety documentation, records, and reports.
• Monitor compliance with FSSC 22000, HACCP, ISO 9001, GMP, and company food safety procedures.
• Coordinate internal audits, inspections, and corrective and preventive actions (CAPA).
• Ensure all quality and food safety records are completed accurately and filed correctly.
• Investigate customer complaints, non-conformances, and product quality issues, and implement corrective actions.
• Conduct hygiene, sanitation, and GMP inspections throughout the facility.
• Monitor production processes to ensure product quality and food safety requirements are consistently met.
• Train employees on food safety, hygiene, quality procedures, and standard operating procedures (SOPs).
• Verify cleaning and sanitation activities to ensure compliance with food safety standards.
• Prepare reports for management on quality performance, audit findings, and food safety compliance.
• Assist with supplier quality evaluations and raw material inspections.
• Support regulatory inspections and certification audits by ensuring all documentation is audit-ready.
• Supervise quality personnel, allocate daily tasks, and promote continuous improvement within the department.
• Ensure legal and customer food safety requirements are met while maintaining high-quality production standards.

Quality Control/ Lab Assistant at Dynamics Brands (2023-09 – 2024-03)

• Ensured accurate test results with proper use of lab equipment and adherence to protocols.
• Prepared specimens for testing and analysis.
• Learnt multiple molecular biological techniques.
• Prepared samples for centrifugation, aliquoting and preserved sample integrity.
• Managed specimen sample handling, receiving, storage and inventory.
• Enhanced laboratory efficiency by maintain and organizing equipment, supplies and samples.
• Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
• Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
• Assisted with support duties such as filling products, labelling products, testing samples and taking inventory.
• Maintained confidentiality of sensitive information pertaining to research findings, methodologies or patient data when required by regulations or ethical standards.
• Monitoring quality and food safety standards throughout the production process.
• Verification of non-confirming reject from the metal detector, and complete corrective action.

Quality Controller at Green Farms Coastal Macadamia (2023-03 – 2023-09)

• Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
• Conducted employee audits to check production performance against process standards.
• Maintained detailed records of all inspections, tests and audits for easy reference and management review.
• Developed comprehensive quality control documentation, provided clear guidelines for staff adherence.
• Reviewed technical drawings and blueprints for accuracy prior to production runs, ensuring seamless integration into existing workflows.
• Streamlined production processes for increased efficiency, conducting regular audits to ensure compliance with industry standards.
• Calibrated tools and equipment to meet requirements.
• Sorted product and provided expertise on non-conforming product requirements.
• Assessed incoming parts for adherence to production requirements.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Spearheaded efforts to establish a company-wide culture of quality, consistently demonstrating commitment to excellence throughout all aspects of work performed.
• Monitoring the CCPs.
• Monitoring daily KPI, to ensure final product conforms to specification.

In-service Trainee Food Service and Dietician Assistant at Cecilia Makiwe Hospital (2020-09 – 2021-01)

• Monitored patient progress regularly, adjusted meal plans accordingly for optimal health outcomes.
• Streamlined communication between dieticians and kitchen staff, ensuring accurate meal preparation and timely delivery.
• Participated in professional development opportunities to stay current with industry trends and best practices in dietetics.
• Assisted dieticians in conducting nutritional assessments for patients, leading to better-informed treatment plans.
• Evaluated new products and compromising nutritional value or budget constraints.
• Developed educational resources on various nutrition topics for distribution throughout the facility, promoting a culture of wellness among staff and patients.
• Implemented a food allergy awareness program, reducing instances of adverse reaction and ensuring safe dining experiences for all patients.
• Maintained strict compliance with all applicable regulations regarding food services management and clinical nutrition practice standards of cleanliness and safe within the facility.
• Prepared detailed reports documenting patients’ nutritional status, supporting informed decision-making among healthcare professionals.

National Diploma in Consumer Science (Food and Nutrition) – Walter Sisulu University

Grade 12 – Thembalabantu High School