Nonto Mntambo
Administrative & Client Services Professional
About
Highly adaptable and detail-oriented Administrative & Client Services Professional with over 10 years' experience across financial services, education, and corporate environments. Skilled in reception management, office administration, financial processing, and compliance (FAIS, FICA, TCF, POPIA). Recognized for delivering exceptional client service, improving workflow efficiency, and ensuring regulatory accuracy. Proficient in SAP, SAGE, QuickBooks, and various CRM systems.
Experience
Paraplanner/Personal Assistant - Lingood Advisory
(2024-10)
- Process new business and Existing applications and Quotations across multiple insurers (Sanlam, Old Mutual, Liberty, Discovery, PPS, Allan Gray, Assupol, Glacier)
- Maintain client records, monitor outstanding premiums, and provide quotations to brokers.
- Assist with Section 14 transfers, withdrawals, and after-sales services.
- Improve turnaround times by streamlining documentation and tracking processes.
Surety Clerk (Temporary Assignments) - Durban University of Technology
(2022-01 - 2025-02)
- Prepared outstanding fee statements and instalment breakdowns for students.
- Managed debit order mandates and authorizations.
- Acted as a liaison between students and the finance department, ensuring accurate information and timely resolutions.
Receptionist - Signa Academy
(2020-01 - 2020-07)
Retrenched – COVID-19
- Managed front desk operations, calls, and visitor enquiries.
- Handled incoming stock, labeling, and follow-up on undelivered items.
- Managed petty cash, GRV filing, and price outsourcing from suppliers.
Verifying Officer - IEC – 2019 National Elections
(2019 - 2019)
Temporary Contract
- Verified voter details and assisted with registration forms.
Fire & Rescue Administrator - Airports Company South Africa – King Shaka International Airport
(2018-07 - 2018-09)
- Coordinated scheduling, diary management, and event logistics.
- Prepared presentations, minutes, and provided general administrative support.
Sales Support Assistant / Insurance Administrator - Sanlam Life Insurance
(2010-01 - 2016-04)
- Captured new business applications and maintained compliance documentation.
- Provided sales and administrative support to brokers and advisors.
- Monitored premium payments, and managed client portfolios.
Admin Assistant - Sanlam Life Insurance
(2008-04 - 2009-06)
- Managed invoicing, accounts payments, and procurement.
- Oversaw inventory, asset administration, and front desk duties.
Education
Certificate - Basic Inventory Management - WRSETA & SEDA Training (2024 - 2024)
Certificate - Wealth Management - Corporate College International & INSETA (2008 - 2008)
Diploma - Office Administration - Damelin School of Business (2006 - 2006)
Grade 12 - Magwababa High School (2001 - 2001)
