Onalenna Phangwa
Front desk reception
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About
Professional and dependable receptionist with experience in front-desk operations, customer service, administration, and ICT support. Strong communication and organisational skills with a welcoming, client-focused approach. Able to manage multiple tasks efficiently in fast-paced environments.
Experience
Receptionist at Kay Nail and Beauty Bar (2024-03 – Present)
- Welcome clients and manage front-desk operations
- Answer calls, respond to enquiries, and schedule appointments
- Handle payments and maintain client records
- Maintain a professional and organised reception area
- Provide general administrative support
Educator Assistant (e-Cadre / ICT Support) at Morago Primary School (2021-11 – 2022-08)
- Assisted teachers and learners with ICT troubleshooting
- Supported digital learning platforms and devices
- Uploaded educational content for learners and educators
Educator Assistant at Modutung Primary School (2020-12 – 2021-04)
- Assisted with administration and learner support programmes
- Supported learners' educational and social development
- Maintained a safe and organised classroom environment
Education
National Senior Certificate in Commercial Subjects – Sediti High School (2014)
N4 & N5 Certificates in Business Management – Motheo TVET College (2017)
Human Resources Management in Human Resources Management – Central University of Technology (2018)
