Ongezwa Ndzabela

An efficient and detail-oriented administrative professional experienced in university administration, record management, and academic coordination, well-versed in document preparation and meeting logistics; adept in all aspects of student support services. Strong command of Microsoft Office applications, data management systems, and academic correspondence. Adept at juggling multiple priorities smoothly while maintaining confidentiality and supporting the operations of departments professionally and with care.

Fluent in English and isiXhosa

Administrative Intern - Cape Teaching and Leadership Institute

(2024-12)

• Provided Administrative and Secretarial support for program coordination and documentation.
• Prepared official reports, verified payments, and supported internal communication.
• Managed logistical arrangements and assisted in staff coordination.

Departmental Intern - Walter Sisulu University — Faculty of Natural Sciences

(2023-06 - 2024-06)

• Coordinated departmental meetings, including agendas and minute-taking.
• Supported academic staff with filing systems and administrative reporting.

Research Methods Tutor - Walter Sisulu University — Faculty of Management and Public Administration Sciences

(2024-01 - 2024-12)

• Provided academic support in research methods through one-on-one and group facilitation.
• Guided students on academic writing, evaluation workflows, and critical thinking.
• Delivered feedback on student performance and supported skill development in policy and governance.

Writing Consultant - Walter Sisulu University — Writing Centre

(2023-01 - 2023-12)

• Facilitated workshops on academic writing, research structuring, and assignment planning.
• Assisted students and staff in enhancing research communication and presentation techniques.

Master of Public Administration - Walter Sisulu University (2024)

Bachelor of Administration Honours - Walter Sisulu University (2022)

Advanced Diploma in Public Management - Walter Sisulu University (2021)

National Diploma in Public Management - Walter Sisulu University (2020)

Grade 12 Matric - Sandi Senior Secondary (2014)