Oteng Tapa

A disciplined and diplomatic top performing telesales Agent with 10 years of experience in sales. A results-driven professional who has consistently exceeded sales targets by 20–40% while specializing in high-volume cold calling, lead generation, and closing deals particularly in sectors like banking and financial, insurance telecommunication With a proven track Record of Consistently surpasses quotas by an average of 20-25%. Seeks a position to retain the company’s customers and ensure recurring business by generating leads and maximizing sales with a customer service-oriented approach as well as utilizing sales and persuasive expertise to exceed sales targets and convert prospective clients into repeat customers in a challenging workplace.

Senior telesales Agent at Marketsa (2016 – Present)

• Cold calling, lead generation, and closing deals particularly in sectors like banking and financial, insurance telecommunication.
• With a proven track Record of Consistently surpasses quotas by an average of 20-25% and generates significant revenue growth.
• Excellent with strategic Selling and leadership/Mentoring

Office administration at Mcot Corporate training (2013-10 – 2015-12)

• Managing daily office activities, including correspondence, record-keeping, receptionist duties, and supporting management to ensure operational efficiency

Telesales Agent at Bottle Buhle (2012-01 – 2013-08)

• Cold calling and consultative selling, objection handling, and tailoring pitches and script developments

Bachelor of commerce in Risk management – University of South Africa (2014)

Cambridge 'O' level Certificate – Bocodol Secondary School (2002)