Palesa Mnculwane

Motivated and detail-oriented aspiring Cybersecurity Professional and software developer with a strong interest in technology, programming, and problem-solving. Skilled in developing applications using programming languages such as C++, Java, Python, and SQL. Passionate about learning new technologies and building software solutions that improve efficiency and user experience. Seeking an opportunity to apply technical knowledge while growing within the technology industry.

Administrator and Contact Sales Agent - Platinum Life

(2020-01 - 2021-12)

• Using leads generated through a company's Marketing department.
• Selling goods and services to prospects.
• Data Capturing.
• Keeping track of shipping products or deliver services.

Share dealer administrator - Singular systems

(2021-01 - 2023-12)

• Collect, verify and upload new investor applications (FICA).
• Following up with investors regarding outstanding documentation and queries.
• Capturing profile information, processing transactions and ensuring it's success within the turnover time.
• Identify and escalate priority issues.
• Answering inbound calls from investors to take sale orders and buy bids to place on market.

Administrator and Call Center Operator - IIE MSA

(2023-01 - 2024-12)

• Assist in recruitment of new students through the application of the IIE MSA's sales methodology.
• Outbound calls.

Certification - La Salle College

Information Technology - Richfield College