Pam William

With over 26 years of comprehensive experience as a Dental Administrator, I have built a strong reputation for delivering compassionate, patient-centred service. I take pride in creating a welcoming and supportive environment where patients feel respected, informed, and at ease. My ability to build lasting relationships and manage all aspects of practice operations reflects my deep commitment to excellence, empathy, and professionalism.

Practice Administrator - Chatsworth Centre Dental Surgery (Dr S. Naidoo) - Chatsworth

(2005-01 - 2024-12)

• Managed full dental practice operations, including staff coordination and scheduling
• Handled patient accounts, billing, statements, and medical aid claims using Med-e-Mass and Elixir
• Supervised front desk, ensuring efficient patient flow and quality service
• Maintained stock and supplier communication
• Ensured compliance with health and safety standards

Dental Accounts / Assistant - Dr M. S. Hassim – Chatsworth - Chatsworth

(1998-01 - 2003-12)

• Assisted with billing, account processing, and front-desk support
• Helped patients understand procedures and payment structures

National Senior Certificate - Matric (1995-12)