Pamela Dube

I'm seeking an opportunity where I can bring warmth, organization, and reliability to a team that values genuine connection. With experience as a Sales Associate and in-Store Back Office Administration, I aim to be the calm in the chaos the one who keeps things running smoothly, supports others with care, and helps create a workplace that feels both welcoming and efficient.

Sales associate - American swiss

(2024-02-12)

• Helping the store manager with administration and stock management involves tracking inventory movement.
• Implementing risk management strategies to reduce losses, and ensuring compliance with reporting protocols.
• Analyzing store turnover through reports, maintaining file systems.
• Overseeing cash transactions
• Adhering to security protocol.
• Utilizing POS systems for customer transactions.
• Engaging with customers to deliver exceptional customer service and resolve client issues efficiently.
• Led daily store operations and supervised team performance to meet sales targets.
• Delivered premium customer service aligned with luxury brand standards.
• Managed inventory, visual merchandising, and promotional execution.
• Trained and motivated new staff to exceed KPIs and drive revenue growth.
• Handle daily operations including opening/closing procedures, cash-ups, and compliance.

Fashion consultant - Foschini

(2021-08-01 - 2024-02-11)

• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.
• Delivered friendly, efficient service aligned witth The Foschini Group standards.
• Assisted customers with product selection and styling advice.
• Maintained store presentation and replenished merchandise.
• Processed transactions and returns using Point Of Sale systems.

Diploma - Public Administration and Management - University of South Africa (2024)

Higher certificate - office administration - IIE Rosebank College (2018)

Matric - Babutheni secondary school (2017)