Patrick Rammutla
Inbound Agent | Customer Service | Inventory Controller
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About
Dedicated and customer-focused professional with 11+ years experience in inventory control, dispatch, data capturing and team supervision. Proven ability in handling internal customer queries, resolving stock variances and ensuring service delivery. Seeking an Inbound Agent / Customer Service role where I can apply strong communication, active listening and problem-solving skills.
Experience
Inventory Controller - Dische Warehouse - Midrand
(2023 - 2024)
- Managed inventory control, daily counts, reconciled variances, captured data, resolved internal customer stock queries.
Key Account Stock Picker - Simba CDC Isando
(2022 - 2023)
- Picked/packed key account orders with accuracy, verified quantities, quality control, maintained records.
Embroidery Manager - Inner City Ink
(2019 - 2022)
- Managed department, supervised staff, planned production, handled client orders, enquiries and complaints, ensured on-time delivery.
Embroidery Supervisor - JC Threads
(2017 - 2019)
- Supervised team, allocated tasks, quality checks, liaised with customers on specifications.
Embroidery Supervisor - The Kit Group
(2015 - 2017)
- Supervised production, maintained logs, monitored targets, ensured quality standards.
Dispatcher - Studio Silk Screen
(2011 - 2015)
- Dispatched finished goods, coordinated transport, captured dispatch notes, handled delivery queries.
Trencher - Lesethla Trading Optic Fibre
(2010 - 2011)
- Optic fibre trenching, followed safety procedures, teamwork.
Education
Grade 12 Matric - Phuti Seopa Secondary School (2003 - 2003)
Certificate - Stock Keeping and Stock Control - Damelin College
