Pearl Moabelo

I have worked as a claim administrator, office administrator and also a call center agent. I am a hard worker, able to work as a team and individually and also willing to learn

Call Centre Agent at Conexus (2004-10 – 2005-02)

• Selling Insurance Policies
• Quoting for Clients
• Administration Assistance duties

Broker's Personal Assistant at GM Financial Services (2005-03 – 2005-11)

• Administration work - date capturing, marketing new business and renewals of policies

Claims Consultant at ABSA Insurance Limited (2005-02 – 2009-01)

Houseowner's Insurance (Short Term Insurance Claims)

• Register claims on system
• Determine if claims are valid or invalid
• Advise clients regarding their claim status
• Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
• Update claims Estimate and status on system
• Making follow-ups with Service Providers for submission of quotes and reports
• Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations

Claims Consultant at ABSA Insurance Limited (2009-03 – 2009-06)

Houseowner's Insurance (Short Term Insurance Claims) - Non-Permanent Position

• Register claims on system
• Determine if claims are valid or invalid
• Advise clients regarding their claim status
• Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
• Update claims Estimate and status on system
• Making follow-ups with Service Providers for submission of quotes and reports
• Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations

Claims Consultant at ABSA Insurance Limited (2009-07 – 2010-05)

Houseowner's Insurance (Short Term Insurance Claims) - Contract Position

• Register claims on system
• Determine if claims are valid or invalid
• Advise clients regarding their claim status
• Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
• Update claims Estimate and status on system
• Making follow-ups with Service Providers for submission of quotes and reports
• Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations

Claims Consultant at ABSA Insurance Limited (2010-05 – 2010-06)

Houseowner's Insurance (Short Term Insurance Claims) - Crisis Centre

• Clearing all outstanding claims on system

Claims Consultant at ABSA Insurance Limited (2010-06 – 2011-07)

Houseowner's Insurance (Short Term Insurance Claims) - Permanent Position

• Register claims on system
• Determine if claims are valid or invalid
• Advise clients regarding their claim status
• Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
• Update claims Estimate and status on system
• Making follow-ups with Service Providers for submission of quotes and reports
• Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations
• Authorize/process payments

Office Administrator at Thembridge Support Services (2015-03 – 2016-07)

Service Provider

• Administration duties
• Create quotations and reports for Insurance Companies according to inspection reports
• Deploy team leaders for repairs
• Update CRM Portal System
• Inspect new claims when necessary
• Attend to queries and outstanding invoices and quotes
• Project coordinator for 4-Sure Standard Bank Limited under Plumbing and Building claims

Office Administrator at Board Corner Enterprise (2017-02 – 2019-02)

Service Provider

• Administration duties
• Create quotations and reports for Insurance Companies according to inspection reports
• Deploy team leaders for repairs
• Inspect new claims when necessary
• Attend to queries and outstanding invoices and quotes

Office Claims Administrator at Brush Projects CC (Present)

Service Provider

• Administration duties
• Create quotations and reports for Insurance Companies according to inspection reports
• Deploy team leaders for repairs
• Inspect new claims when necessary
• Attend to queries and outstanding invoices and quotes
• Update claims on Standard Bank system (4-Sure Desktop, Old Mutual Symbility system, Nedbank and ASBSA portal systems)

Matric – Kenneth Masikela Senior Secondary School (1997)

Certificate of Proficiency (COP) in Business Management – Insurance Institute of South Africa

Business Studies - Management Processing in Computer Practice, Information Processing – Ekurhuleni East College (2003-06 – 2003-12)

Call Centre Agent in Call Centre Skills, Telephone Skills, Windows, MS Word 2000, Excel 2000, Typing and Numeric Skills – Quest Computer Skill Centre (2004-04 – 2004-05)